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A woman claims she was barred from boarding a plane and held at the gate after airline staff told her that her boobs were "lewd, obscene and offensive" and that she needed to cover up.
Kayla Eubanks filmed herself being stopped at the boarding gate for 30 minutes by a member of staff when she tried to get on a Southwest Airline flight on Tuesday.
Posting a series of clips on her Twitter, Kayla claims: "Y'all I was kicked off my Southwest Airlines flight because my boobs are 'lewd, obscene and offensive'.
"I was told that passengers may look at me in my attire and be offended."
Kayla also uploaded a picture of her attire – a black halter neck bralette and a long red split skirt – and says a captain had offered her a T-shirt so that she could board the plane.
In one clip, she asks a female employee to see the company policy and states that she has been waiting for 20 minutes.
The staff member replies: "I'm gonna show you the policy. I might have to put you on another flight. We are going to close the door in another three minutes, you don't wanna put something on top?"
In another clip, the worker is seen asking the captain to talk to Kayla.
The captain approaches trying to make light of the situation and says: "They're hating on you because you are looking good.
"If they have it in their book that you have to cover up, are you willing to do that?"
He then offers to lend her one of his T-shirts if she doesn't have any clothes to cover up.
"I need something to put on but I need to see the rule," Kayla adds. "I am curious, like what does it say."
She posted a selfie on the flight, wearing a blue T-shirt, but she admitted that she took it off mid-flight and returned it to the captain when it landed.
Kayla was then met by two supervisors, who tried to explain to her the policy.
Another clip shows her asking them: "Whatever they were showing me, it says 'lewd, obscene and offensive'. Which is it?"
One of the supervisors says: "They could be all three."
The confused passenger then gestures to her breasts, saying: "Shall I leave them at home then? No one on the plane says anything."
The airport staff then suggested Kayla "try to fly another Southwest Airlines" while wearing the same top.
In a statement to the Daily Dot, Southwest Airlines said: "Our employees are responsible for the well-being and comfort of everyone on board the flight.
"We do our best to promote a family-centric environment, and we count on our customers to use good judgment and exercise discretion while travelling.
"Regarding our policies, each situation is very different, and our employees are responsible for following our Contract of Carriage, which is available on our website.
"The customer was allowed to travel on her scheduled itinerary, and we also reached out to her directly to apologise for her experience and provide a refund of her fare as a gesture of goodwill.”
- Travel Advice
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