Motel guest finds bill for ‘defamatory’ online review on invoice

A motel on the NSW south coast has been forced to close temporarily due a massive public backlash after it slugged a guest $50 for posting a critical online review.

The owners of the Ocean View Motel in Mollymook told news.com.au they have been inundated with threatening phone calls and fake bookings after the guest, Sharon Graham, said she was billed $50 for her “inaccurate” review of the accommodation on Booking.com.

Ms Graham gave the motel a score of six out of 10 after a recent two-night stay, noting the property was in a “good location but the room was a bit noisy”.

She said the view from the room was “quite nice” but she was “surprised that the room was not serviced as I stayed for two nights”.

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