Insurer left me adrift with Coronavirus cruise claim. What are my options?

I made a cruise booking in July last year for a ship departing Auckland. The booking was cancelled in February, due to uncertainty around the Coronavirus scare.

I took comprehensive insurance with with AA at time of booking, but they have denied a claim saying they are “not accepting claims relating to Covid-19”.
What are my options?


For many travellers, getting sick on a ship is not an option. Although the risk is still slim, some would-be travellers are cancelling trips simply because they can’t risk getting quarantined abroad.

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