An air hostess has warned travellers not to take vouchers if they get bumped from an overbooked flight – because they are entitled to get cash.
Sandra Jeenie Kwon, who worked for Emirates for two years, shared some of the lesser-known money-saving tips and airline secrets on TikTok to her 3.7 million followers.
In one of her recent clips, she explains why passengers who get bumped from and overbooked flight should never settle for a voucher when traveling to or from a location in the United States.
Sandra says: "If you are flying within, to or from the United States and you are involuntarily bumped off your flight due to an overbooking, don't accept the voucher!
"Not only are the airlines required to find you an alternative flight, but depending on the length of the delay, you are entitled to cash."
The amount of cash compensation depend on the length of the delays and whether the flight is domestic or international.
If your delay after being bumped from any flight is under an hour, there is no cash entitlement.
She explains: "For domestic flight, you are entitled up to $1350 (£998) cash based on your one-way ticket price.
"For international flight, the amount is the same but the delay time is different. Go get that cash."
The description in the video details if the delay before your re-booked domestic flight is one to two hours, you are entitled to 200% of your one-way fare — for a maximum cash payout of $675 (£499).
If it is more than two hours, you are entitled to 400% of your one-way fare — for a maximum cash payout of $1,350 (£998).
As for international flights, the delay time will be one to four hours and more than four hours for the same maximum cash payout.
The US Department of Transportation also confirmed the compensation and stated in their website as "denied boarding compensation", or "DBC" for short.
There is also a similar regulation set by the Civil Aviation Authority within Europe.
Passengers can claim a maximum cash payout of €600 (£543) for long-haul flights that cover more than 3,500km and €200 (£181) for short-haul flights that cover less than 1,500km.
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