Coronavirus warning: How safe are you in hotels as Tenerife hotel goes into lockdown?

Coronavirus is a major global health concern, with the death toll now more than 2,700 worldwide. In alarming news for British tourists heading to the Canary Islands, a hotel in Tenerife has been put on lockdown after an Italian man tested positive for coronavirus. The entire H10 Costa Adeje Palace, which is currently hosting approximately 1,000 guests, has been quarantined as a precautionary measure – with guests being told to stay in their rooms.


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So are holidaymakers staying in hotels at risk as they come into contact with hundreds of other tourists from around the world?

The H10 Costa Adeje Palace has issued a message calling for “calm and tranquillity”.

Ashotel, the hotel employers’ association, said in a press release: “We call for calm and tranquillity. We have a first level health service and the established protocols are underway and working.

“We urge you to avoid the spread of hoaxes and always resort to official information channels, in this case to the Canary Islands Government. It is a health issue but it obviously affects the tourism sector.”

“We are providing absolute cooperation to the authorities, with whom we are in permanent contact and strictly following the protocol for this case.”

“The hotel where the affected tourist was staying is taking care of the situation, showing absolute responsibility and following each and every one of the steps established in the protocol.

“The situation inside the establishment is normal; all clients are informed of what is happening and give their full cooperation to follow the recommendations established by the authorities.”

The World Health Organisation has offered insight for those who are staying in hotels during the epidemic.

“Being on travel in a hotel room is similarly an issue of practising personal protection measures,” said Dr Carmen Dolea, Head, IHR Secretariat at the World Health Organisation.

“So, you should be careful to wash the hands properly, to use alcohol-based hand rub, make sure that the food hygiene practises are also taken into account.”

Dr Dolea added: “There is no specific requirement for being in a hotel than being in any other place while being a traveller.

“Similar protection for regular people or regular travellers have to be taken as if for any other type of respiratory infection.”


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The Centre for Disease Control and Prevention added: “Avoid touching your eyes, nose, and mouth with unwashed hands.”

According to the NHS: “Most people can continue to go to work, school and other public places.”

The health body recommends trying to avoid close contact with people who are unwell.

ABTA released its statement on the COVID-19 (Coronavirus) outbreak today. The UK travel trade association said: “Cases of COVID-19 (Coronavirus) have been reported in a number of countries including the UK. Recently, 10 small towns in Northern Italy have reported cases, which are being managed under isolation measures by the local authorities, and one case has been reported in a hotel in Tenerife.

“The FCO has not issued any travel restrictions outside of mainland China and Daegu and Cheongdo in South Korea.

“Although the overall volume of reported cases is very low globally, with the majority in China, it is important that travellers follow the latest public health advice relating to the specific destination they are travelling to.

“UK health authorities are providing detailed advice for specific destinations and locations. Travellers are advised to read the FCO travel advice for the country they are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries. ABTA also has updated advice and Q&A’s for travellers at

“This is a rapidly evolving situation which ABTA will continue to monitor and provide updates as appropriate to its Members and travellers.”

For travellers who are concerned about their holidays and coronavirus, it’s recommended to purchase travel insurance as soon as possible.

Neil Wright, founder and managing director of, said: “Coronavirus fears have intensified this week as the virus continues to spread across Europe.

“Fresh outbreaks of the illness have today been reported in Switzerland, Spain, Croatia and Austria, joining yesterday’s reports of Italy and the Canary Islands – one of Britain’s most popular holiday destinations.”

He added: “If you are planning to travel in the next few months, the most important thing is to purchase a travel insurance policy as soon as possible.

“This way you will be protected if the country you are due to visit becomes an area the FCO advises against travel to in the future.”

Additional reporting by Rita Sobot.

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