Caravan & campsites reopen: Pontins to open in July but with some major changes for guests

UK holiday provider Pontins has announced it will be reopening parks across the country in time for summer holidays. After nine weeks of lockdown, the holiday park issued a statement on its website revealing it would reopen from July 6 for two months.


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However, while it is good news for those seeking a summer mini-break, new regulations mean that the guest experience may be very different from a typical stay.

Normal activities and entertainment will not take place at the park in a bid to stick to government advised social distancing measures.

Though the UK government has relaxed some of its stringent lockdown rules, it continues to advise people to remain two metres apart from anyone they do not live with.

A statement posted to the Pontins website details how stays may differ for visitors this summer.

It reads: “Pontins Holiday Parks and Sand Bay & Pakefield Holiday Villages are re-opening from July 6 in line with current government advice.

“At this time we can only offer self-catered breaks.

“Following government guidelines there will be no entertainment and the activities on park will be limited as social distancing guidelines must be adhered to.”

Pontins was forced to cancel holidays throughout April and May due to closures and warned that it may not reopen before summer 2021.


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The website adds: “All our parks and holiday villages are situated a stone’s throw from the beach; the weather is set to be fantastic; we look forward to welcoming you back.”

Rules and regulations will be updated in relation to any new information or advice released by the government.

The holiday park provider is also offering a “coronavirus guarantee” to allow customers to “book with confidence”.

Due to the nature of the pandemic Pontins is allowing all people with bookings who may want to amend their booking to do so free of charge.

Customers can also request a refund.


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Pontins website states: “Our Holiday Parks & Holiday Villages are now open for limited dates in 2020 (6th July – 30th Aug) season.

“Our team are contacting customers in order of arrival dates to discuss the options available to you.

“If you consider it unsafe to come on holiday due to the continuing threat of Coronavirus; you are unable to travel due to sickness and/or isolation due to the Coronavirus outbreak; UK Government restrictions on travel due to the Coronavirus outbreak; or the resort you have booked is closed due to the Coronavirus outbreak we guarantee at any point within the ‘Guarantee Change Window’ (between 28 days and 3 days prior to arrival), you can transfer your holiday to available new dates in 2021, free of charge; if you don’t know your new dates, we will apply your original booking payment against a future holiday, again free of charge; or cancel your booking and receive a full refund.”

The news comes following a survey by the National Caravan Council (NCC) which revealed 93 percent of Britons intend to holiday or take a short break somewhere in the UK once lockdown comes to an end.

Additionally, British leisure vehicle manufacturer Swift Group revealed its web traffic increased over 40 percent following the easing of the lockdown measures.

The NCC says it is now working with the government to come up with safe ways to reopen caravan holiday parks and touring sites across the country as soon as possible.

At present, those offering holiday accommodation – such as hotels and resorts as well as caravan parks – may be permitted to open from July 4.

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