British Airways has cancelled flights to match a drop in demand amid coronavirus concerns. easyJet and WizzAir have also axed flights as the deadly virus spreads and the death toll rises. Today the World Health Organisation raised the risk assessment of coronavirus to “very high” at global level. This is the highest level to which an outbreak can be raised to. Have your flights been affected? This is what you need to know about BA flights.
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British Airways has cancelled flights from both London Heathrow and London Gatwick airports.
Some 56 round trip flights from Heathrow and Gatwick to multiple destinations in Italy have been grounded.
These routes include Milan (Linate and Malpensa), Bologna, Bergamo, Venice and Turin between March 14 and March 28.
Customers booked to travel between London and these Northern Italian destinations, up to 2 March 2020, can rebook to a later travel date up to 31 March 2020.
BA are cancelling six roundtrip flights from Heathrow to Singapore every other day starting from March 15.
The dates for these cancelled flights are: March 15, 17, 19, 21, 23 and 25.
The airline is also axing roundtrip flights from Heathrow to Seoul, South Korea every other day during the period March 13 and March 28.
All BA flights to and from Beijing and Shanghai have been cancelled until 17 April 2020 after the UK Foreign and Commonwealth Office (FCO) advised against all but essential travel to mainland China.
What should you do if your flight is cancelled?
British Airways is urging people to not travel to the airport if their flight is cancelled.
Customers on cancelled services will be offered the option of a full refund, rebook to a later date or rebook on other carriers where possible.
A BA spokesman told Express.co.uk: “To match reduced demand due to the continuing coronavirus issue, we are merging a number of flights between March 13 and March 28.
“We will be contacting customers on cancelled flights so we can discuss their travel options, including rebooking onto other carriers where possible, full refunds or booking with BA for a later date of travel.
“Customers can also find the latest information and options on BA.com.”
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What other airlines have cancelled flights?
Wizz Air has cancelled flights to northern Italy between March 11 and April 2 2020. During this period around 60 percent of the airline’s usual routes will be impacted.
Wizz Air is currently contacting passengers who have bookings for these dates.
The airline said: “Passengers with bookings affected by this change will be automatically informed and accommodated on an alternative route at the earliest possible date, but at least 14 days prior to the original date of the flight.
“Customers who have booked directly on wizzair.com or the airline’s mobile app will receive an email notification, in which they are offered the free rebooking or full refund or 120 percent refund of the original fare in airline credit.”
easyJet announced this morning that it would be cancelling some of its flights.
An easyJet spokesperson told Express.co.uk: “We can confirm that we have taken the decision to cancel a number of flights mainly to and from Italy following a slowing in demand as a result of concerns over Covid-19.
“The cancellations are for some flights between 13 March and 31 March 2020, most of which have multiple daily frequencies.
“Customers are being contacted and moved onto flights operating on the same day or alternatively have been offered a full refund.
“Standard terms and conditions apply on all flights which are unaffected as they will be operating as normal.”
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